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Sometimes the best projects come from the most unexpected places. In this case, our whole house remodeling project in Novato, CA came to us thanks to a drive-by moment. The homeowners were passing through Ross, CA, where we were working on a full home renovation, and after seeing our team in action, they pulled over, took our info, and reached out.
What they shared with us was both surprising and all-too-common: a relatively new home, built in 2012, already suffering from poor-quality construction. Despite its age, the house had widespread issues—visible damage in the kitchen ceiling, bathroom failures, insulation problems, and even electrical concerns.
It was clear this wouldn’t be a cosmetic update. This was going to be a true full-house rehab, done right this time, with quality craftsmanship, full transparency, and coordination with the homeowner’s insurance company. That meant paperwork, documentation, and very detailed reporting every step of the way.
Our mission? Rebuild this house from the inside out, handle the insurance claims, and most importantly—earn the trust of homeowners who had already been let down once.
You’d expect a home built in 2012 to be problem-free for decades, right? But unfortunately, when corners are cut during original construction, the problems don’t show up immediately. They surface years later—in drywall cracks, water damage, structural sagging, and electrical or plumbing mishaps.
That’s exactly what happened here. From faulty insulation to improper electrical installs, it was clear that the previous work lacked attention to detail and long-term planning. And since the damage was severe enough to involve the homeowner’s insurance, it was our responsibility to go the extra mile—both on-site and on paper.
In Novato and across the Bay Area, we’re seeing more and more cases like this. Modern homes with aging problems, requiring full-service remodeling—not because of age, but because of rushed or unskilled labor during the original build.
This kind of work demands more than just skill. It demands:
Unlike standard remodeling projects, this renovation included insurance claim involvement, which brings extra complexity.
Here’s what that meant for us:
It’s more paperwork. More back-and-forth. But it’s worth it. Because when a homeowner is relying on insurance to fund the repair of their home, clarity and documentation are everything.
We made sure to keep our reports accurate, our photos timestamped, and our communication professional. That kind of diligence builds confidence—and leads to quicker claim approvals and smoother construction flow.
Every great remodel starts with tearing things apart—safely and strategically.
For this project, we began with a full demo of all visibly damaged areas, including:
We took extra care to contain dust, debris, and any possible mold exposure, especially since the family was still living in part of the home. Once everything was opened up, we discovered additional hidden issues—non-code-compliant wiring, misrouted plumbing, and more insulation gaps.
It’s never fun to find more problems, but that’s what we’re here for—to dig deep and fix it once and for all.
With demo complete, we got to work on reframing and insulation—the real bones of a durable renovation.
We reframed areas of the bathroom, kitchen ceiling, and several interior walls, correcting improper structural work done during the original build. Once the framing was in place, we installed code-compliant, energy-efficient insulation to improve the home’s thermal performance and meet modern energy standards.
In the bathroom and kitchen, this included:
Too often, insulation is rushed through—or skipped entirely. We don’t cut corners here. Our goal is to give homeowners not just comfort, but long-term efficiency and safety.
This bathroom was a disaster when we arrived. Leaking pipes, cracked tiles, mildew behind the walls—you name it.
Here’s the full scope of the bathroom renovation:
This wasn’t just a visual upgrade—it was a full-on waterproofing and re-plumbing effort to ensure this bathroom doesn’t just look beautiful now but stays that way for decades.
Water damage in the kitchen ceiling had led to sagging drywall, moisture buildup, and poor lighting. We started by:
As part of the restoration and per the homeowner’s request, we also removed and replaced their kitchen cabinets with brand-new, custom-fitted units. The transformation was incredible—from dull and damaged to clean, modern, and functional.
This home had been wired poorly, and unsafely. Wires were improperly routed. Outlets were ungrounded. Light switches were installed without junction boxes.
Our licensed electricians:
No more flickering lights. No more questionable power. Just safe, modern electrical that the family can rely on.
With systems in place, we shifted into finish mode:
Each of these elements was selected and scheduled in partnership with the homeowner, ensuring we met their expectations and matched the aesthetic of the rest of the home.
We weren’t just building a better house—we were building back trust. The homeowners had already been through the stress of living in a poorly built home. Add in insurance coordination, and the pressure was even higher.
That’s why we prioritized communication:
At the end of the day, remodeling is personal. People are trusting you with their most valuable asset: their home. We take that seriously.
This project is just one example of how we bring quality craftsmanship and full-service construction expertise to homeowners across Novato, Marin County, and the Bay Area.
Whether you're:
We’ve got your back—with permits, paperwork, and a team you can trust.
This Novato whole house remodeling project reminded us why we do what we do. It's not just about new paint and pretty tile. It’s about giving homeowners peace of mind, creating spaces they love, and fixing problems the right way—once and for all.
From demolition to drywall, from insurance reports to electrical rewiring—we rebuilt this home with care, detail, and integrity. And we’re proud to add it to our portfolio of projects that make a real difference.
1. How long does a full house remodel take in Novato?
Depending on scope and insurance involvement, timelines can range from 3–6 months. This project was completed in phases, with close coordination between trades and adjusters.
2. Can I remodel my home using insurance coverage?
Yes, if the damage is covered (from water leaks, poor construction, etc.), insurance may cover some or all of your renovation costs. We can help you document and navigate the process.
3. Do I need permits for remodeling work like this?
Yes. Most structural, electrical, and plumbing updates require permits in Novato and Marin County. We handle all permitting on your behalf.
4. What’s the benefit of using a design-build contractor?
We manage the design, permits, construction, and inspections under one roof. It saves you time, stress, and often—money.
5. What if more damage is found during demolition?
That’s common in older or poorly built homes. We always inform homeowners immediately and provide transparent change orders for approval before proceeding.
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